Question 1

Policies

Accepted Answer

All children have the right to experience quality education and care in an inclusive and safe environment.

At Rise Up Dance, we have the following policies to provide this through respectful relationships, engaging experiences and an inclusive and safe environment.

Question 2

Health and Safety

Accepted Answer

All children attending our programs are provided with a safe environment.

Rise Up Dance staff are informed of the emergency procedures and safety protocols that exist within the educational setting and fully comply with these at all times.

Our Team are aware of their roles and responsibilities to identify and respond to every child at risk of abuse or neglect.

Children's own food can be consumed prior to the start of the dance class. Rise Up Dance will not be held responsible for allergy management for students participating in programs.

Question 3

Child Safety

Accepted Answer

All Rise Up Dance team members who work with children are advised of the existence and application of the current child protection law (or child safe standards, where applicable) and any obligations that they may have under that law.

All teachers are either VIT registered or have their “Work with Children Check” card. 
All classes are fully supervised by the Rise Up Dance teacher for the duration of the program.

Parents/Carers agree that it is their responsibility to inform Rise Up Dance of any health issues, illnesses or injuries that may affect their participation.

Rise Up Dance will take all reasonable steps to ensure the best of care, however will not be held responsible or liable for injury incurred by students, parents or visitors to premises where programs are operational.

Question 4

Conduct and Communication

Accepted Answer

Rise Up Dance is a positive and inclusive workplace and program provider for children. We do not tolerate indecent, defamatory, discriminatory or disrespectful language or conduct from students, parents/carers, staff or in our interactions with our partners.

This policy encompasses communications and interactions that occur at program locations, via email, or online via the internet or social media. Where any child, parent/carer or person feels they have been subject to conduct that is not in line with this policy, please contact us to discuss directly.

Question 5

Class Behaviour

Accepted Answer

Students are expected to follow instruction at all times and cooperate within the class. Whilst we understand challenging behaviour, our policy for misbehaviour where disruption is impacting the class is a 3 warning system.

Should disruption continue, a 3-5 minute sit out (within the class premises and remaining under supervision) will take place, upon which the student may rejoin the class fully.

Question 6

Physical Interactions

Accepted Answer

Through the teaching of dance, physical contact between a teacher and student and/or student and student may be required.

All safety precautions will be taken to reduce risk. In the event of an injury, first aid may be administered and require physical contact.

Question 7

Photography and Videography

Accepted Answer

During the course of program delivery, photographs and/or video may be taken by a Rise Up Dance team member for the purposes of instruction, rehearsal or promotion. These will only be utilised for promoting Rise Up Dance programs on our own platforms or with promotional media.

If you do not consent to your child’s images appearing within promotional shots for Rise Up Dance, please email us or supply in writing to ensure we respect your privacy request.
Rise Up Dance performances, showcases and presentations may be photographed or recorded by staff and/or by parents/carers. Whilst we allow this, we request that parents/carers take every necessary step to ensure that sharing is not made public without consent of all children present in the image or video. Parents/Carers with concerns should contact us directly to indicate their permission or non permission for sharing of showcases, performances and presentations.

Question 8

Cancellation Policy

Accepted Answer

Where circumstances that impact program delivery mean we have to cancel a class, communication will be made with each parent/carer via email where contact details are known or via our location partners and fees paid will be credited.

Where a parent/carer cancels attendance, no refunds will be given.

Question 9

Payment Policy

Accepted Answer

Fees are charged for a minimum of a school term. All term fees are payable in advance for participation in programs.

Refunds and credits are not provided, except at the discretion of Rise Up Dance when applied for in writing 14 days in advance of program commencement or extended absence.

Question 10

Privacy

Accepted Answer

Rise Up Dance requests personal information only for the purposes of program delivery and does not share any personal information with any other parties.

Please refer to our full Privacy Policy here.

Question 11

What age group is the dance program suitable for?

Accepted Answer

Our Junior Dance program is suitable for for Prep, Grade 1, Grade 2 & Grade 3.

Our Senior Dance program is suitable for Grade 4, Grade 5 & Grade 6 students.

Question 12

What types of dances are taught in the program?

Accepted Answer

Our program teaches a variety of dance styles & techniques including posture, dance mobility & co-ordination, musicality, improvisation, jazz & hip hop.

Question 13

Are there any performance opportunities for the participants?

Accepted Answer

Yes, we provide regular "Family Presentation Week"  performance opportunities for our participants to showcase their skills and progress in front of an audience at the last class of every school term.

Question 14

Do I need to collect collect my child from the classroom & supervise the dance class?

Accepted Answer

Absolutely not, have some 'you' time or stay in that work meeting as our experienced instructors will take care of your child during the program from the end of day bell.

We collect the junior students from their classrooms and all students are given a 15 min break for a snack, toilet & to change into dance attire, ready to start the session by 3.45pm.

Parents/Carers collect the children outside in the foyer upon completion of the class. 
All children must be signed out by a parent/carer.

Question 15

Can I watch the class?

Accepted Answer

Parents/Carers are encouraged to wait to for the periodic showcases to see what the children have learnt.

During the weekly sessions we encourage the students to maintain focus, and provide their undivided attention to our experienced instructors.

Question 16

Does my child require a uniform?

Accepted Answer

Children are required to wear a leotard, ballet skirt and ballet shoes. 
Junior Students - Preps - Grade 2 - Pale Pink Uniform
Senior Students - Grade 3,4,5,6 - Navy leotard, Bike shorts or Navy Ballet skirt and Ballet Shoes.

All items are available from Target/Big W or Capezio in Elsternwick or Bloch Australia.
Our preferred uniform supplier is Capezio Capezio Elsternwick Store
Address: 296 - 298 Glen Huntly Road
City: Elsternwick
State: Victoria
Zip: 3185
Phone: 03 9532 8492

Question 17

I am a Victorian Primary School - how do we sign up to offer this program at our school?

Accepted Answer

To sign up for our after-school dance program at your primary school in Melbourne, please contact us directly. We would be happy to provide you with more information and discuss the details.

Question 18

Payment Processing Issues

Accepted Answer

If you are experiencing issues with submitting your payment details, please first double-check that the card details are correct, including the expiry date, CVV, and billing address. It’s also a good idea to confirm there are enough funds available or check with your bank in case they’ve blocked the transaction.

If everything looks fine on your end, try a quick fix like clearing your browser cache or using an incognito/private browsing window. Sometimes switching from your phone to a desktop can also do the trick.

If it’s still not working, no stress! You can try using a different card or payment method, or I can send you the details to pay via bank transfer if that’s easier. Just contact Leisa directly via email at leisa.riseupdanceacademy@gmail.com to chat further.

Question 19

Is there an End Of Year Dance Concert?

Accepted Answer

YES!
This magical concert is a highlight of our year — a beautiful opportunity for students to perform in a professional theatre setting, complete with music, lights, props, staging and costumes. It’s a joyful and confidence-building experience for all involved!
No costume making for parents required! Parents just come and watch the amazing students performing in a positive and nurturing environment !!

Question 20

Do I have to prepare or make costumes for the Concert?

Accepted Answer

Parents are absolutely NOT required to make or source any costumes.
All costumes are fully organised by the Rise Up Dance Academy team.
 ✅ Each student will hire one costume only for the entire concert.
💲 Costume Hire Fee: $35 per student
 This will be included in your Term 3 invoice.
The hire fee covers:
A full stage costume
A coordinating headpiece
🎀 Students are required to supply their own ballet tights and ballet shoes.
 These can be purchased from Capezio, Bloch, Target, or Kmart.

FAQs